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Telephone Banking

Our 24-hour telephone banking service is a convenient way for Citizens Bank customers to transact banking business and to obtain information concerning banking hours and ATM locations. Account holders can also transfer funds and receive account information by using this direct line. 

For more information, contact a customer service representative at (615) 374-2265 or call our 24-hour telephone banker directly at (855) 829-5146.

Drive-up ATMs

Citizens Bank has four (4) convenient drive-up ATM locations, one at each branch location and another located at the intersection of HWY 25 and 231s at 6110 Highway 231 South, Castalian Springs, TN. No matter what the season, the weather, or the time of day or night, you never have to get out of your car to get cash, make transfers, or inquire about your accounts. 

These machines are available 24 hours a day, 7 days a week. 

Direct Deposit

Convenience, convenience, convenience! This is what you get when you have your check directly deposited into your account here at Citizens Bank. We are sure you've heard the old saying, "the check is in the mail". Well maybe it is, or maybe it isn't. With direct deposit, you don't have to worry about this anymore.

Direct deposit is available for government benefits and for many payroll disbursements.

For more information, call (615) 374-2265.

Safe Deposit Boxes

Our safety deposit boxes are a convenient and safe place to store documents or valuables, such as jewelry, knives, or those one-of-a-kind family heirlooms. We offer multiple box sizes. You must have a bank account with us to rent a lock box. Call (615) 374-2265 (Hartsville) or (615) 206-1748 (Gallatin) for more information. 

Hartsville Safe Deposit Box Pricing

Dimensions

Price (Per Year)

3”x5''

$20.00

5"x5"

$25.00

3"x10"

$30.00

5"x10"

$40.00

10"x10"

$60.00

Gallatin Safe Deposit Box Pricing

Dimensions

Price (Per Year)

3"x10"

$25.00

5"x10"

$35.00

10"x10"

$60.00

Notary Services

Here at Citizens Bank, we have several notary publics on staff to provide you with quick and efficient notary services for those official documents. You can get all of your banking needs and notary services accomplished with just one stop-at any Citizens Bank branch.

Wire Transfer Service

Wiring money is a safe and speedy way to electronically transfer money. Both domestic and foreign wire transfers are available to account holders of Citizens Bank.

Night Depository

The night depository at Citizens Bank is a very convenient way for our customers to drop off transactions for their accounts after banking hours. Just simply pull up to our first drive-up window lane at either location and leave your transaction in the depository. 

As soon as the bank opens, our tellers collect the transactions left in the depository and process those items immediately. A receipt will be mailed to night deposit customers to verify the transactions. For more information, call (615) 374-2265.

Your neighbor since 1905

Our relationship-first approach means we’ll never treat you like a transaction.

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